Tech-Enabled Front Desk & Guest Experience Agent

08 set - Firenze
Sonder

Sonder in Firenze is seeking Front Desk Hospitality Agents to greet guests, guide them through the tech-enabled Sonder experience, and ensure a warm, seamless stay. You will communicate in person and via digital channels, address guest needs, and maintain both guest-facing and back-of-house spaces to support a welcoming environment.

Responsibilities include resolving guest issues with excellent service, assisting with housekeeping audits, inventory checks, and occasional breakfast service where

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