08 set - Milano
RITS
RITS Group is an IT company offering top-quality programming services for both the Polish and international markets. We are proud to be one of the fastest-growing technology companies. Our priority is the quality and innovation of the solutions we deliver, and our organizational culture is based on trust, collaboration, and continuous improvement.
I candidati sono invitati a leggere attentamente tutti gli elementi di questo annuncio. La preghiamo di inviare la sua candidatura tempestivamente.
We offer:
Hybrid model of work - 1 day per office in Mediolan
Responsibilities:
- Act as the primary L2/L3 resolver for Salesforce incidents, issues, sub-tasks and technical activities.
- Analyse and resolve Salesforce issues involving Apex, Flow and LWC changes, including batch failures and production incidents.
- Assess managed-package updates and their potential impact on the Salesforce environment.
- Deliver regular enhancements and short-term improvement items within agreed timelines.
- Prepare Technical Analyses, Delivery Notes, Release Notes and Bug/Incident Reports.
We are looking for:
- Strong experience as a Salesforce Developer at Platform Developer II level or equivalent.
- Advanced hands-on knowledge of Apex, SOQL, Salesforce Flow, LWC and Aura.
- Experience with Salesforce deployment processes using Azure DevOps and Ant-based deployment.
- Practical experience with Jira and Confluence, preferably in an AMS/support environment. xysqume
- Fluent Italian, both written and spoken, as Italian is the mandatory working language for the AMS team.
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