It Service Consultant
Pubblicato il 08-09-2026 - Auxo Talent in Roma
Rate: €600-€645 per day (Full time, B2B)Location: Milan 2 days per week, 3 days remote. Duration: 6 months initially, view to extendThe RoleBuild technical service recovery plans across a large on-premise estate. The in-house team has strong resilience governance but lacks service rebuild and recovery depth;
Sebbene l'esperienza qualificato e le qualifiche siano fondamentali per questo ruolo, si assicuri di verificare di possedere le soft skill preferenziali, se richieste, prima di candidarsi.
this role fills that gap.
We are looking for a recovery-fluent facilitator rather than a backup-tool specialist or a pure engineer. You will work service group by service group, running sessions with the service owner and the SMEs who own each layer, and turning what you extract into clear, testable rebuild plans. You won't be expected to know every technology — you will be expected to know enough to ask the right questions and challenge the answers.
ResponsibilitiesWrite recovery / rebuild plans for assigned service groups to an agreed roadmap.
Run sessions with service owners and the multiple backup platform owners per service group.
Capture RTO/RPO, backup frequency, incrementals, logs and dependencies.
Establish reusable plan patterns early to drive throughput.
Flag SME availability blockers to the internal PM team.
EssentialProven experience documenting true DR / service rebuild — infrastructure provisioning, application install and config, integration reconnection, then data restore. This is not a backup administration role;
runbook-only experiencewill under-scope the work. Backup and recovery understood as a discipline — data protection, restore chains, failover/failback, dependency mapping — independent of any vendor's tooling. Able to run a workshop and pull an accurate rebuild sequence out of the SMEs who own each layer.
Credible with both technical SMEs and business / BCM stakeholders without a translator - RTO/RPO, dependency mapping, failover/failback and service resilience terminology should be second nature. Infrastructure breadth across virtualisation, databases and OS (e.G. VMware/vCenter, Oracle, Linux).Excellent technical writing;
self-directed and high-output;
willing to travel for workshops. DesirableExposure to Cohesity, NetBackup or Oracle RMANBroadcast, telco or media environments alongside corporate IT.Fluent Italian. xrdztoy Workshops in Italian;
plans written in English.