Business Development Manager

08 set - Italia
Yusen Logistics (Europe)

Position Title: Business Development Manager Air Freight Forwarding

Location: Milano - Hybrid
Reports To: Head of Sales AFF
Employment Type: Permanent contract
Experience Level: Mid - Senior
Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

Reporting to the Cluster Head of Sales AFF, you will be responsible for developing revenue and profitability for Air Freight Forwarding activities in Italy, in close collaboration with France, Spain, and Yusen’s global network.
In this role, you will drive new business acquisition while ensuring the retention and growth of the existing customer portfolio.
You will also provide tailored solutions to meet customer needs and support the overall commercial strategy.





Develop Air Freight Forwarding business including B2B prospecting, lead qualification, and commercial pipeline growth.
Manage and retain a client portfolio by offering customized solutions.
Build and negotiate commercial offers in collaboration with procurement, pricing and operations teams, and participate in tenders.
Drive cross-selling initiatives with other Business Units and promote vertical solutions and value-added services.
Work closely with operations to optimize commercial strategy and provide insights on market trends.
Monitor commercial performance including KPIs, CRM activity, and analysis of customer and trade lane results.
Support the operational implementation of flows and SOPs with internal teams.
Integrate financial considerations such as client solvency, pricing consistency, and potential involvement in collections.
Contribute to quality and continuous improvement of internal processes and solutions.

Education

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