Customer Engineer
Pubblicato il 08-09-2026 - Vertiv in Roma
We are looking for Customer Engineer UPS/AC Power to join our team in Catania, Sicily, Italy
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $ billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
We are looking for Customer Engineer UPS/ AC Power to join our team in Catania, Sicily, Italy
As Customer Engineer UPS/AC Power you will be responsible for start ups, maintenance, and emergency repairs for Vertiv UPS, battery, power distribution, and site monitoring equipment. Required to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area. Maintain continuous communications with Call Control and the department Manager/Supervisor.
What kind of work will you be doing?
- Maintenance and commissioning of UPS systems and battery systems at the customer's site
- Testing of system parameters and processes, mechanical and electrical troubleshooting, and repair of malfunctions
- Documentation and realization of the assignments on time and on target
- Usage of all necessary tools within the VERTIV policies
- Emergency Standby within the region
What will make you successful?
- Technical Diploma in Electrical/Electronics Engineering or equivalent
- Experience of working in a technical service or test environment of AC Power equipment essential
- Computer Literate (All office associated programs such as, word, excel, outlook)
- Previous field service experience essential
- Excellent customer service skills
- Strong communication skills
- Self starter, ability to plan , organise and manage time effectively with an ability to work under pressure
- Clean