08 set - Assago
Nestle Operational Services Worldwide
Position Snapshot
Nespresso Italy, Milan Assago
Undergraduate or graduate degree in Food Science, Food Technology, Economics, Engineering or related fields
Nestlé welcomes people with disabilities
Full-time internship (6 months) – We offer a monthly allowance of €900, free access to the company canteen, free access to a partner gym near the office, and a company laptop.
Dynamic and international environment, with opportunities to learn from cross-functional teams and global stakeholders
Start date: September 2026
Position Summary
The candidate will have the opportunity to join the Nespresso Service Excellence team and work closely with the Business Quality Expert.You will support the team in day-to-day Quality activities, contributing to the management and optimization of quality processes, and to ensure product & process compliance. The role is designed to support the Quality Expert in ensuring product quality, and regulatory compliance across local operations.
A day in the life of...
Support the team with a proactive approach in daily operational activities related to Quality and Continuous Improvement.
Contribute to the monitoring and analysis of quality KPIs, customer complaints, audit findings and recurring issues, helping to identify trends and improvement opportunities
Support the management of quality documentation, including technical data sheets, declarations of compliance, supplier documents and internal procedures
Support audit preparation and follow-up activities for boutiques, customer service and operational partners, ensuring proper tracking of actions and evidence
Collaborate and coordinate with internal and external stakeholders, such as Customer Care, Boutiques, Supply Chain, Marketing, suppliers and service partners, to ensure a timely response to quality topics, incidents and documentation requests
What will make you successful
Curiosity and interest in Corporate Quality, Compliance and Continuous improvement initiatives
Strong problem-sol
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