Operations Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7qrc4l

Job title: Operations Manager

Location: Venice, Italy

Salary: €30.000-€35.000 gross per year

Start date: ASAP

We are seeking an Operations Manager who will oversee key financial aspects of the restaurant’s P&L;, ensuring budget alignment and cost control while supporting leadership in upholding brand standards, core values, and business objectives. The role is to drive operational excellence, guest satisfaction, and team development in a fast-paced, high-energy environment.

Key Responsibilities:
- Financial Oversight: Understand and manage budgetary and P&L; components, ensuring cost efficiency and profitability.
- Team Leadership: Mentor, coach, and develop staff into brand ambassadors, fostering a culture of exceptional customer service.
- Workforce Management: Create and adjust work schedules in line with forecasting and budgetary guidelines.
- Departmental Leadership: Run a cost centre or department, ensuring smooth operations and brand consistency.
- Cross-Department Collaboration:



Work closely with all teams to execute systems and processes that deliver high-quality products and services.
- Team Development: Assist in building a high-performing team that aligns with the restaurant’s vision and values.
- Retail & Sales Growth: Implement brand standards in retail operations while identifying innovative opportunities to boost sales through guest and staff engagement.
- Guest-Centric Culture: Foster an environment where guest satisfaction is the top priority, meeting or exceeding brand benchmarks.
- Quality Assurance: Monitor and maintain service standards to ensure guest expectations are consistently met.
- Music & Guest Engagement: Connect with guests through knowledge of music trends and history.
- Talent Acquisition & Retention: Support leadership in recruiting, developing, and retaining top talent, placing them in roles that maximize their potential.
- Performance Management: Set clear goals and expectations for team members, using performance reviews to d

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7qrc4l