Training Manager
Pubblicato il 09-09-2026 - hosco_abroad in Siracusa
Location: Hideaway Beach Resort &, Spa, Maldives Drive Service Excellence in a Luxury Island Destination Hideaway Beach Resort &, Spa is seeking a dynamic and experienced Training Manager for a two-month contract assignment to elevate service standards and enhance operational excellence across our luxury resort. Key Responsibilities: • Assess training needs across operational departments and develop targeted learning initiatives. • Design and deliver practical training programs focused on luxury hospitality service standards. • Conduct classroom sessions, workshops, and on-the-job coaching. • Provide specialized training in fine dining service, wine and beverage knowledge, service sequencing, guest engagement, butler service, front office operations, and housekeeping standards. • Develop seasonal training plans and tailor learning content to operational requirements. • Work closely with department heads to ensure training objectives align with business needs. • Evaluate training effectiveness and provide recommendations for continuous improvement. Requirements:
• Proven experience in Learning &, Development within a five-star luxury resort environment. • Excellent facilitation, presentation, coaching, and interpersonal skills. • Demonstrated ability to design and deliver training programs covering fine dining etiquette, wine and beverage knowledge, service sequencing, and guest interaction protocols. • Strong knowledge of butler service standards and front office operations. • Solid understanding of luxury housekeeping standards and best practices. • Ability to create and deliver training content based on seasonal operational demands. • Hands-on approach with a strong ability to provide effective on-the-job training and coaching. • Willingness to live and work in a remote island environment. What we offer: •Competitive remuneration package plus service charge •Complimentary meals. Accommodation provided •A unique opportunity to share your expertise in paradise Contr