Customer Success Manager: Onboarding, Adoption

09 set - Italia
Ocean Technologies Group

OneOcean is hiring a Customer Success Manager to own post-sales lifecycle, ensuring value from onboarding through renewal. You will drive onboarding, adoption, health and retention while partnering with Account Management on commercial outcomes.
The role emphasizes customer relationships, multi-level stakeholder engagement, and opportunities to expand with Upsell and cross-sell strategies. You will work with CRM/CS tools to track usage and outcomes.

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