Front Office Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7quedy

Your Mission, Should You Choose to Accept It

As our Front Office Manager, you lead the team that sets the tone for every stay. You bring energy, structure and warmth to the front desk, turning arrivals into moments that feel personal and check-outs into reasons to return. You guide your Hosts and Supervisors, help them grow, and shape a vibe that guests instantly feel when they walk in. You keep operations smooth, make smart decisions on the fly and lift the guest journey from good to unforgettable. You're the person who spots opportunities, solves problems and brings people together. And you'll do all that in a team that values creativity, trust and curiosity.

In Case You Don't Know Who We Are

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events,



rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You'll Do
- Lead a team of Front Office Hosts and Supervisors with confidence, clarity and positivity
- Shape a fun, welcoming and high-performing culture at the front desk
- Coach your team in real time and help them grow in their roles
- Be the go-to person for guests and support them throughout their stay
- Solve challenges on the spot and keep the guest journey smooth
- Oversee schedules, daily operations and all front desk processes
- Connect with other departments so service feels seamless from start to finish
- Spot upsell moments and make smart decisions to boost occupancy and revenue

What You'll Have
- You

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7quedy