Front Office Shift Leader

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7quej3

Descrizione dell'azienda

Il 25hours Hotel Piazza San Paolino, situato nel cuore del quartiere di Santa Maria Novella di Firenze, si ispira ecletticamente alla Divina Commedia di Dante ed è ricco di allusioni a quest'opera: scene del paradiso e dell'inferno si alternano giocosamente e ti guidano attraverso le virtù e i vizi del mondo dantesco.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Descrizione del lavoro

You are the beginning of an exceptional guest experience:



you will make our guests feel welcome and reflect the exceptional experience the come when they arrive

How does your working day look like
- At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic
- You’ll always keep your cool - even when all the guests turn up to check in at the same time
- You’ll get everything ready for the shift, and round it off with the Front Office fully cleaned up
- You are the reference for the other colleagues during the shift: you inspire, motivate and give tips to the team in order to give the best service to guests keeping a positive environment among colleagues
- You make sure that the checklist is correctly fulfilled and assign tasks to the team
- You constantly collaborate with the Front Office Manager to report episodes, inform about the possible issues and improve the guest experience

What is in it for you:
In 3-4 bullet points, showcase the benefi

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7quej3