Travel and Lifestyle Counselor

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You Lead The Way. We’ve Got Your Back

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. As a new member of our team,



you will work from the office for a few months until certain performance standards are met. During this time, your learning will be enriched by meeting other colleagues and leaders and having the opportunity to sit side-by-side and learn from your peers. There may also be occasions during this time where you have the opportunity to work some days from home.

As an expression of the company, you have the opportunity to create positive interactions with customers on a daily basis, providing a unique travel or lifestyle experience or assisting with their day-by-day needs. In addition, you can further develop skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world-class service excellence that puts the customer first.

You will help customers not only to see the world, but also to fully experience it.

This position provides TLS customer servicing

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