Founding Account Executive
Pubblicato il 09-09-2026 - Octocom in Varese
About OctocomWe’re building the AI customer support layer for e-commerce. Every day, support teams spend thousands of hours answering the same questions: Where is my order? How do I return this? Which product should I choose? Can I change my delivery address? That work no longer needs to be manual. Octocom’s AI handles these interactions independently across chat, email, and phone — from order tracking and returns to product guidance, delivery questions, and order changes. The result: faster response times, lower support costs, and a better customer experience. In 2025, we grew 10x. We’re now on track to surpass $5M in revenue in 2026 — and we’re building toward $30M+ in 2027. We move fast, take ownership, and keep things direct: few meetings, no politics, clear responsibility, and honest feedback.
Your RoleYou’ll own Octocom’s expansion into Italy. This is not a traditional Account Executive role where you inherit an existing pipeline and sales playbook. You’ll effectively be the founding commercial person for the Italian market — winning customers,
building local relationships and partnerships, and figuring out how we scale from there. You’ll work directly with the founders and have significant ownership over our Italian go-to-market strategy.
What You’ll Do
- Build pipeline from scratch: identify and contact high-potential Italian e-commerce companies, start conversations, and create qualified opportunities.
- Run the full sales cycle: lead discovery, demos, proposals, negotiations, and closing.
- Win customers: turn opportunities into successful long‑term accounts.
- Build local partnerships: identify agencies, technology partners, e-commerce platforms, and other channels that can accelerate our growth.
- Stay close to customers: support early onboarding, understand their needs, and bring market feedback directly into our product and strategy.
- Create the Italian playbook: test different segments, messaging, channels, and sales approaches — then scale what work