09 set - Torino
Thompson Rome
We are looking for dynamic and enthusiastic Dining Room / Room service attendant to join our Food & Beverage Thompson Rome Pre-opening Team
Non si lasci sfuggire questa possibilità: si candidi rapidamente se la sua esperienza e le sue competenze corrispondono a quanto descritto di seguito.
Reporting to the Maitre, the ideal candidate will maintain positive guest and colleague interactions, building strong working relationships while ensuring excellent customer service. With a natural flair for lifestyle hospitality and strong communication skills, the Dining Room / Room service attendant works closely with outlet's colleagues in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of our Guests.
Key Responsibilities
- Take orders of food and beverages and bring to the guests' room
- Operate according to established sequence and procedures.
- Answer guest inquiries, and make recommendations regarding food, beverage, and service
- Clear and reset trays at the conclusion of each course
- Maintain high standards of hygiene, presentation,
and service throughout operations
- Demonstrate thorough knowledge and understanding of all food and beverage items on the menu, and the ability to recommend combinations and upsell alternatives when required
- Provide a welcoming and professional service to guests
- Ensure compliance with service and hygiene standards at all times
- Promote a guest-focused and service-driven culture within the outlet
Candidate Profile
- Minimum of 2 years of progressive experience in a hotel or related hospitality environment
- High standards of personal presentation and grooming
- Preferably, know how to use the Micros system
- Strong knowledge of menu items and beverage offerings
- Ability to work effectively in Team, maintaining composure and objectivity also during pick times
- Strong interpersonal skills and a customer-oriented mindset
- Knowledge of the city of Rome and history
- Native or Fluent
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