Role SummaryJoin our global Controls & Automation team as a Service Engineer Controls, delivering technical excellence and innovative solutions worldwide. You will provide professional support for Glass Forming equipment on the electrical and controls related tasks, including installation, commissioning, maintenance, troubleshooting, and customer training. This role requires a customer-focused mindset, strong digital and technical skills, high degree to work independently and a commitment to continuous improvement in line with Bucher Emhart Glass’ global standards.
Key Responsibilities
- Demonstrate flexibility and willingness to travel internationally (approx. 70%)
- Ensure consistently high customer satisfaction and uphold the strong reputation of BEG.
- Supervise and perform electrical installation, commissioning, functional testing, calibration, and repairs on customer sites following BEG service standards.
- Configure and validate network systems (TCP/IP, routers, switches, remote access) for forming equipment.

- Conduct acceptance tests at Bucher Emhart Glass facilities and ensure full equipment functionality before shipment.
- Develop and follow Health & Safety method statements and risk assessments and ensure BEG and customer H&S; requirements are met.
- Conduct customer training on equipment operation, maintenance, and safety, and support training content updates at Bucher Emhart Glass training centers.
- Prepare complete service documentation, including trip-, time-, and expense reports.
- Provide feedback on product quality, engineering design, and customer requirements; contribute to installed equipment databases and service product improvements.
- Collaborate with Product Management, Engineering, R&D;, and the Academy to provide technical feedback and contribute to training content.

Job RequirementsQualifications & Experience
- Technical degree or equivalent qualification in Electronics, Mechanical Engineering e.g., bachelor’s degree in a relevant field.

Service Engineer Controls International

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