09 set - Milano
Orange Uni
Location: Fully Remote
Compensation: €12.00 - €14.00 per hour
Employment Type: Freelance (32-40 hours per week)
Are you passionate about helping others and providing exceptional customer support? We are looking for a dedicated and detail-oriented Customer Service Specialist to join our team remotely.
You'll be supporting an established, market-leading educational company in the Netherlands, helping learners achieve their goals. This is not a call center role—there are no cold calls involved. Instead, you’ll be assisting existing customers exclusively, ensuring they have a smooth and positive experience with our services.
If you're a proactive communicator who enjoys problem-solving and making a real impact, we’d love to hear from you
The task is for long-term and available for freelancing.
Key Responsibilities
As a Customer Service Specialist, you will play a vital role in supporting our students on their journey to success:
- Handle last-minute bookings.
- Provide prompt, clear, and helpful responses to all customer questions.
- Ensure customers have a seamless and positive experience with our services.
What We Offer
- Competitive freelance compensation.
- A flexible work environment.
- Opportunities to develop your professional skills.
Qualifications and Requirements
- Language Proficiency: Fluent Dutch speaker (proficiency in written and spoken Dutch is essential and required).
- Work Style: Proven ability to work independently and remotely.
- Skills: Strong multitasking skills and a proactive, solution-oriented approach.
- Flexibility: Availability for a total of 4 weekend days per month is required (between 11:00AM - 04:00PM CET)
- Experience: Previous experience in customer service (1 year preferred but not required).
Application Details
Job Types: Full-time, Tempo parziale
Pay: €12.00 - €14.00 per hour
Application Question(s):
- Only reply if you're fluent in Dutch. Please confirm with yes.
- In welke stad zit de tweede kamer?
- In which city do you li
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