09 set - Pavia
COREcruitment
General Manager – Luxury 5-Star Hotel in Milan
Location: Milan, Italy
Salary: Up to £170,000 + package
We are seeking an exceptional General Manager to lead a prestigious luxury 5-star hotel in Milan, with a particularly strong focus on Food & Beverage, guest experience and commercial performance. This is a high-profile leadership opportunity for an experienced luxury hotelier who combines operational excellence with a genuine passion for F&B; and understands how exceptional restaurants, bars and guest experiences can become a defining part of a hotel's identity.
Reporting to the senior leadership team, the General Manager will have overall responsibility for the hotel's operation, financial performance, people and guest experience.
A significant part of the role will be focused on F&B; strategy and performance, ensuring the hotel's restaurants, bars, events and in-room dining are commercially successful, operationally excellent and positioned at the highest level of the Milan luxury market.
Responsibilities
- Lead the overall operation of the hotel,
ensuring exceptional 5-star service and standards across all departments.
- Develop and execute the hotel's commercial strategy, with particular emphasis on Food & Beverage revenue, profitability and positioning.
- Drive the performance and evolution of the hotel's restaurants, bars, lounges, banqueting and events.
- Work closely with the Executive Chef and F&B; leadership to create compelling concepts, menus and guest experiences.
- Build a strong reputation for the hotel within Milan's luxury hospitality, restaurant and lifestyle scene.
- Maximise profitability while maintaining uncompromising luxury standards.
- Lead, inspire and develop a high-performing management team and wider hotel workforce.
- Maintain a strong focus on guest satisfaction, service culture and luxury brand standards.
- Develop relationships with key guests, VIPs, owners, partners and influential local stakeholders.
- Oversee budgets, forecastin
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