Customer Development Advisor
Pubblicato il 09-09-2026 - Lvmh Group in Italia
Directly reporting to the Client Development Manager, the Client Development Specialist has the role of supporting and coordinating the team in all marketing activities, maximizing the impact on the return on investment.
The CDS will be challenged on the growth of the local client’s database and will perform actions to recruit new clients, retain existing clients, reactivate sleeping clients.
Moreover, she/he has the role of analyzing the customer database, coordinate the day-by-day CRM actions. Clients database: assure the accuracy of the database
Specific CRM actions
Events and animations: develop the target list, follow the call campaign in store, control the attendance, pursue the follow-up actions on the attendees to maximize the results.
treatments proposals and organizational support for local initiatives.
Gifting: responsible for the correct use of the clients’ gifts stock and coordination of the gifting actions (local celebration).
Support the team in offering a high-end service in store (VIP room experience)
Share figures and objectives on local clients on a weekly basis + dashboard study and analysis monthly (focused Client Dev; Diorly weekly)
Background: Bachelor’s or master’s degree in marketing
Experience: 2 - 3 years’ relevant work experience
Good stress management and ability to work under pressure
High customer focus, with the ability to anticipate needs
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