CST HR & Payroll transformation (level 1)

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DATE LIMITE DE CANDIDATURE 20 September 2026-23:59-UTC+01:00 heure d’Europe centrale (Rome)

ABOUT WFP

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE

CST HR & Payroll transformation (level 1)

TYPE OF CONTRACT

CST

UNIT/DIVISION

HRMOI/HRM

DUTY STATION (City, Country)

Rome, Italy or remote

DURATION

Through 31 December 2026, with possible extension subject to organizational needs, funding availability, and the duration of the One Payroll Programme.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT

The United Nations World Food Programme (WFP) is the world’s largest humanitarian organization fighting hunger. The Human Resources Technology and Analytics Branch (HRMOI) serve as the digital backbone of the Human Resources Division, delivering standardized business processes, enterprise HR technologies, data, analytics, and digital solutions that support the full employee lifecycle across WFP. HRMOI is organized into five functional streams: Payroll, Time and Audit Operations HR Technology and Talent Solutions People Analytics and Reporting Organizational Governance HR Enablement and Systems Adoption.

WFP is currently undertaking the One Payroll Programme, a strategic multi-year transformation initiative to modernize and harmonize payroll operations across the organization. The programme aims to replace fragmented payroll processes with a standardized global operating model, strengthen governance and compliance, improve employee experience, and enable greater operational efficiency through modern digital solutions. The first implementation phase is planned through December 2027, followed by a second implementation phase supporting the Passport programme throughout 2028. The implementation of One Payroll requires significant subject matter expertise from the Payroll, Time and Audit Operations team. To ensure uninterrupted delivery of critical payroll services while enabling dedicated support to the transformation programme, HRMOI is temporarily strengthening its operational capacity through this assignment. Under the overall supervision of the Head of Payroll, Time and Audit Systems, the incumbent will provide operational payroll support while contributing to the successful implementation of the One Payroll Programme. The assignment will help maintain business continuity, support system readiness, facilitate business process harmonization,



and enable the successful delivery of payroll transformation activities across WFP.

ACCOUNTABILITIES / RESPONSIBILITIES

- 1. Contribute to the implementation of One Payroll and other payroll transformation initiatives by supporting business analysis, requirements gathering and process design activities across core HR and payroll processes, including employee lifecycle events from hire to rehire and separation.
- 2. Support the identification, documentation and validation of business requirements, ensuring alignment between HR policies, operational needs, payroll requirements and system capabilities.
- 3. Contribute to the design, review and harmonization of end-to-end HR and payroll processes and support the development of system solutions that improve operational efficiency, compliance and user experience.
- 4. Prepare and execute system, integration and user acceptance testing (UAT), validate business scenarios, document testing outcomes and ensure solutions meet functional and operational requirements prior to deployment.
- 5. Support cutover and go-live activities, including business readiness assessments, issue resolution, payroll validation exercises and post-deployment stabilization activities, ensuring continuity of payroll operations and minimizing business disruption.
- 6. Assist in payroll parallel runs, reconciliation activities and validation of payroll outputs during implementation phases to ensure accuracy and compliance.
- 7. Contribute to change management and adoption activities by supporting stakeholder engagement, preparing user communications, developing guidance materials and delivering knowledge-transfer and training initiatives to facilitate the successful adoption of new processes and systems.
- 8. Provide functional support for HR and payroll-related processes and systems, ensuring continuity of business operations during the transformation period.
- 9. Act as a focal point for HR users worldwide, responding to inquiries and resolving system- and payroll-related issues in accordance with established procedures and service standards.
- 10. Monitor and follow up on tickets and requests, ensuring timely resolution and appropriate escalation of complex issues.
- 11. Liaise with HR, TEC, Finance and other stakeholders to troubleshoot system issues and support operational efficiency across HR and payroll processes.
- 12. Support activities aimed at improving the accuracy and consistency of HR and payroll data to facilitate payroll processing and reporting.
- 13. Assist in identifying, analyzing and resolving data discrepancies affecting HR and payroll operations.
- 14. Promote adherence to established data quality standards, controls and procedures to support operational effectiveness and compliance.

QUALIFICATIONS & EXPERIENCE REQUIRED

- Education: Advanced university degrees in Human Resources, Economics, Engineering, Computer Science, Business Administration, Mathematics or Finance, or First level university degree with additional relevant work experience.
- Experience: Three to five years of post-graduate professional experience in Human Resources with an interest in international humanitarian development. Experience in conducting data analysis, business analysis, and performing testing and system deployment is an added value.
- Knowledge & Skills: Knowledge and exposure to corporate information systems, work with Workday and SAP HR modules is an asset. Good knowledge and ability to interpret HR data, rules and regulations, UN experience is an advantage. Strong analytical skills (advanced level of Excel is an asset). Ability to produce high-quality written materials, including PowerPoint presentations as well as text documents. Attention to details and strong coordinating skills.



Ability to build relationships with a variety of individuals across functions and outside WFP to effectively contribute to the functioning of the unit. Good interpersonal and communication skills. Strong time management skills with an ability to juggle competing priorities successfully, and to work on tight deadlines.
- Languages: Fluency in oral and written English and an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) is an asset.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: (email hidden)

WFP CULTURE AND VALUES

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate. We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change.

Read more about WFP’s history here, and WFP’s mission here

Want to hear what it’s like working for WFP? Check out our newsletter highlighting the career stories of our passionate staff here: Pathway to WFP | LinkedIn Integrity, collaboration, commitment, humanity, inclusion. These values inspire everything we do every day, allowing us to work towards a world with zero hunger. You can read more about the values here. Our behaviour guides us in how we accomplish our mission. All WFP employees are expected to demonstrate the standards of behaviour described in the WFP Leadership Framework.

WFP is aware of fictitious employment offers being circulated via email or originating from online job boards. Many of these schemes consist of an alleged offer of employment or contract with WFP in return for the payment of fees or providing personal or banking information. Read more.

These guidelines are here to help you use AI tools responsibly throughout WFP’s recruitment process. We also want to be transparent about how we use AI on our side. Curious? Find out more here. Our greatest strength is the people working around the world providing access to nutritious food and promoting lasting solutions to those we serve. WFP provides its staff with meaningful and impactful careers, continuous learning and training, and a multicultural and stimulating work environment. WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability. The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate. We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change. Read more about WFP’s history here, and WFP’s mission here. Want to hear what it’s like working for WFP? Check out our newsletter highlighting the career stories of our passionate staff here: Pathway to WFP | LinkedIn Integrity, collaboration, commitment, humanity, inclusion. These values inspire everything we do every day, allowing us to work towards a world with zero hunger. You can read more about the values here.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7qzeqy