09 set - Latina
Temu
ppTemu is seeking a highly motivated and experienced Account Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping us achieve our goals. In this role, you will have the opportunity to work with a team of driven individuals dedicated to making a difference in the industry. /pulliServe as a primary point of contact for sellers, addressing issues related to registration, compliance, listing support, and account management promptly and professionally based on the guidance of global teams. /liliAssist sellers in understanding platform policies, documentation requirements, and troubleshooting steps, including but not limited to product listing errors, payment delays, or compliance violations. /liliCollaborate with internal teams (Legal, Compliance, Product) to support the resolution of seller escalations and improvement of processes. /liliAnalyze seller pain points and feedback to propose platform or workflow optimizations.
/liliConduct training sessions to provide information support for sellers on best practices for account health and growth. /liliTrack seller performance metrics (e.g., onboarding completion rates, issue resolution time) and report trends to leadership. /lili3+ years of experience in e-commerce operations, account management, or seller support, preferably with a marketplace or cross-border platform. /liliStrong problem-solving skills with the ability to navigate complex, ambiguous issues. /liliFamiliarity with compliance frameworks (e.g., product standards, tax documentation). /liliProactive, detail-oriented, and able to manage high-volume inquiries under tight deadlines. xysqume /liliFluent in German and business level mandarin speaking is preferred. /li /ul /p #J-18808-Ljbffr
09 set - Lombardia
Ali Lavoro
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09 set - Collegno
Ernesto