Project Manager Operational Excellence

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7r0766

pbr / /ppAt strongConcentrix /strong, we#39;re more than a global technology and services leader. We are the team behind some of the world#39;s most recognizable brands, helping them transform customer experiences, optimize operations, and achieve breakthrough business outcomes. /ppOperating in over strong70 countries /strong, we combine human talent, advanced technology, data-driven insights, and industry expertise to create innovative solutions that simplify how businesses work, interact, and grow. /ppWe#39;re looking for an strongOperational Excellence Project Manager /strong to join our Performance Excellence organization and play a strategic role in delivering transformation initiatives across the region. /ppIf you#39;re passionate about project management, operational excellence, stakeholder engagement, and leading change in a fast-paced international environment, we#39;d love to hear from you. /ppThe Role /ppAs an strongOperational Excellence Project Manager /strong, you will report directly to the strongPerformance Excellence Director /strong and lead high-impact projects supporting business growth, client transitions, and continuous improvement initiatives. /ppYou will act as a key driver of operational transformation, ensuring projects are delivered successfully while creating measurable value for clients and the business. /ppbr / /ppWhat You#39;ll Do /ppProject Transition Management /pulliLead end-to-end client transitions, from planning and implementation through stabilization and hypercare. /liliManage complex regional projects involving multiple workstreams, countries, stakeholders, and operational teams. /liliDevelop and maintain project plans, timelines, risk registers, and governance structures. /liliEnsure all project objectives, milestones, and deliverables are achieved on time and within scope.



/li /ulpOperational Excellence Continuous Improvement /pulliSupport the design and implementation of operational excellence methodologies and governance frameworks. /liliDrive process optimization initiatives that improve efficiency, quality, customer experience, and business performance. /liliPromote standardization, best practices, and performance management frameworks across the region. /liliIdentify opportunities for innovation and operational improvement. /li /ulpStakeholder Leadership Engagement /pulliPartner closely with Operations Leaders, Site Directors, Workforce Management, Quality, Training, HR, IT, and other functional teams. /liliProvide project governance, executive visibility, and progress reporting to senior leadership. /liliFacilitate decision-making, resolve issues, and proactively manage project risks. /liliInfluence stakeholders across different functions, countries, and cultures. /li /ulpCross-Functional Coordination /pulliCoordinate readiness activities across multiple departments to ensure successful project execution. /liliTrack implementation progress and ensure alignment with regional strategic priorities. /liliCollaborate with global Concentrix teams to share best practices and support enterprise-wide transformation initiatives. /li /ulpbr / /ppWhat We#39;re Looking For /ppRequired Skills Experience /pulliProven experience in strongProject Management /strong, Program Management, or Operational Excellence roles. /liliStrong stakeholder management and communication skills. /liliExperience leading strongclient transitions, implementations, transformation projects, or change management initiatives /strong.



/liliAbility to work effectively in a matrix organization across multiple countries and functions. /liliStrong analytical and problem-solving capabilities. /liliExcellent organizational skills with the ability to manage multiple priorities simultaneously. /li /ulpPreferred Background /pulliExperience within strongBPO, Customer Experience, Shared Services, Technology Services, Consulting, or Managed Services environments /strong. /liliExposure to continuous improvement methodologies and operational excellence frameworks. /liliExperience presenting to senior leadership teams and C-level stakeholders. /liliFamiliarity with governance, risk management, and performance management processes. /li /ulpLanguage Requirements /pullistrongItalian: Native or Fluent /strong /lilistrongEnglish: C1 level /strong /li /ulpbr / /ppWhy Join Concentrix? /pp✅ Be part of a global organization powering some of the world#39;s leading brands. /pp✅ Work on high-visibility transformation and business improvement projects. /pp✅ Collaborate with international teams across EMEA and beyond. /pp✅ Gain exposure to executive leadership and strategic initiatives. /pp✅ Enjoy career growth opportunities within a people-first, innovation-driven culture. /ppbr / /ppEmployment Information /ppstrongContract Type: /strong Permanent Employment /ppstrongCollective Agreement: /strong CCNL Telecomunicazioni /ppstrongCompensation Package: /strong /pulliSalary Range: strong€28,000 - €32,000 Gross Annual Salary (RAL) /strong /liliPerformance Premio /liliAdditional company benefits according to Concentrix policies /li /ulpbr / /ppReady to Make an Impact? /ppAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. /ppstrongJoin us and help shape the future of operational excellence and business transformation. /strong /ppstrongApply today and power the best version of you. /strong /p

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7r0766