09 set - Roma
Ntt
ppbMake an impact with NTT DATA /bbr/Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. /ppbNTT is looking for a motivated and enthusiastic Network Engineer to join our Managed Services team, delivering a key strategic service for a major international client in the automotive industry. /b /ppThe Network Engineer will be involved in service delivery activities related to the Italian site and will work closely with our global team to ensure the effective and continuous operation of the service, meeting agreed SLAs and contributing to a high level of customer satisfaction. /ppThe Network Engineer will be responsible for managing the local service from Monday to Friday and will be required to provide on-call support outside normal business hours to handle any incidents requiring immediate intervention at the customer site. /ppbAs Networking Engineer involved in this managed service NTT team , your main responsibilities will be: /b /pullipDaily Onsite Service; /p /lilipStandard Changes (AP, Switch, etc. add, move, uninstall) including configuration and handover to Operations; /p /lilipLocal troubleshooting including configuration; /p /lilipBreak Fix support; /p /lilipMajor Change support; /p /lilipLocal spare parts management; /p /lilipPerformance testing support; /p /lilipPerformance tuning and optimization support; /p /lilipEquipment Configuration Cleaning and Hardening support; /p /lilipBackup / DR testing support; /p /lilipReporting; /p /lilipEscalating unresolved issues to Central NOC. /p /li /ulpbTo be successful in this role we require:
/b /pullipStrong communication and customer service skills; /p /lilipTeam working and collaborative approach; /p /lilipEager to learn; /p /lilipGood understanding of networking concepts (IP, DNS, DHCP); /p /lilipFamiliarity with ticketing systems (e.g., ServiceNow); /p /lilipAbility to follow scripts and documented procedures; /p /lilipConfidence in troubleshooting of hardware/software; /p /lilipA minimum of experience in service delivery (6-12 months); /p /lilipFluent in Italian; /p /lilipAble to work in international environment using English language (speaking and writing); /p /lilipAvailability for on-call duty. /p /li /ulpbLocation: /b Rome /ppbWorkplace type: /b /ppOn-site Working /ppbAbout NTT DATA /bbr/NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune /ppGlobal 100. We are committed to accelerating client success and positively impacting society through /ppresponsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with /ppunmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and /ppapplication services. Our consulting and industry solutions help organizations and society move /ppconfidently and sustainably into the digital future. As a Global Top Employer, we have experts in more /ppthan 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as /ppestablished and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each /ppyear in RD. /ppbEqual Opportunity Employer /bbr/NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. /p /p #J-18808-Ljbffr
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