Junior Customer Success Manager
Pubblicato il 09-09-2026 - Prime Insights in Prato
pbJunior Customer Success Manager /b /pp Remote | Global Team /ppbr/ppbAbout Us /b /ppPrime Insights is a Sweden-based technology company reaching millions of diverse users through our proprietary Market Research Panel. Our innovative technology supports our international community and gives our members a world-class survey-taking experience. /ppWe specialize in the mobile games and digital entertainment space, helping our clients gain meaningful insights through online quantitative research. Our mission is to connect authentic members with our clients’ market research surveys, delivering accurate feedback that helps shape the future of mobile games and beyond. Members are rewarded with incentives that ensure sincerity and engagement, making research impactful for all. /ppbr/ppbThe Role /b /ppWe are looking for a bJunior Customer Success Manager /b who is energetic, proactive, and motivated to grow with us. This person will play a role in building strong relationships with our partners and ensuring smooth collaboration across projects. You’ll be working in a dynamic, fast-paced environment where communication, problem-solving, and data-driven decision-making are key. /ppbr/ppWe’re looking for someone who is bself-driven, takes full ownership, and thrives in a startup-like environment /b where not every process is fully established. You should be proactive, willing to figure things out independently, and eager to learn and grow. /ppbr/ppbWhat You’ll Do /b /pulliBuild and maintain positive relationships with partners, helping ensure a great client experience. /liliSupport new and existing clients and help guide them through our processes. /liliWork with data and reports to understand performance and identify useful insights.
/liliHelp identify opportunities to improve the client experience. /liliWork closely with different teams to solve client-related questions and challenges. /liliLearn and adapt to company tools, processes, technologies, and new topics. /liliTake responsibility for your tasks and be proactive in finding solutions when challenges come up. /li /ulpbr/ppbWhat We’re Looking For /b /pullibPrevious experience in Customer Success, Account Management, Sales, Support, or another client-facing role /b is preferred. /liliA background or interest in bgaming, mobile games, or digital entertainment /b is a plus. /liliGood communication skills and confidence when speaking with clients, partners, and new people. /liliProactive, motivated, and organized, with a willingness to learn and grow. /liliComfortable taking initiative and asking questions when needed. /liliAble to manage different tasks and priorities with support from the team. /liliComfortable working in a fast-paced, bstartup-like environment /b, where processes may continue to evolve. /liliHigh energy, a strong work ethic, and genuine motivation to continuously learn and grow. /liliProblem-solver with a positive, growth-oriented mindset. /li /ulpbr/ppbWhy Join Us? /b /pulliBe part of a bglobal, innovative company /b impacting millions of users. /liliWork in a collaborative and supportive environment where learning never stops. /liliOpportunity to take ownership, grow, and develop your career. /liliRemote-first culture with international exposure. /li /ulpbr/pp❗bImportant: /b We are bnot considering freelancers or consultants /b who are juggling multiple clients or projects. This is a bfull-time role /b for a committed professional looking to focus deeply on a single product ecosystem and make a lasting impact. /ppbr/p