Internship Digital Workplace

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7r832o

pAdecco Italia is looking for a recent graduate to join the Digital Workplace User Services team within the IT Digital department as an intern. /ppThe selected candidate will be involved in the management and support of Digital Workplace platforms, contributing to the development and quality of IT services while gaining hands-on experience in enterprise environments. /ppbYOUR CORE ACTIVITIES /b /pulliHelp monitor project progress by updating trackers (tasks, deadlines, issues/risks) and preparing short status updates and technical documentation. /liliAnalyze recurring issues, collect data, and contribute to continuous service improvement initiatives /liliSupport in monitoring service performance, follow up on requests, and interact with support teams to ensure service continuity /liliParticipation in IT service implementation and continuous improvement projects, including progress monitoring and KPI tracking /liliSupport in the management, maintenance,



and monitoring of Digital Workplace platforms and Cloud/On-Premises services (Office 365, Active Directory, Entra ID) /liliUse ticketing and service management tools to track requests, manage priorities, and ensure timely resolution /liliCollaborate with IT teams, Service Desk, and other internal/external stakeholders to resolve issues and support end users /li /ul pbWHAT WE ARE LOOKING FOR /b /pulliCurrently enrolled in or recently graduated from a master’s degree in informatics, Informatics Engineering, or similar. /liliGood knowledge of English (written and spoken). /liliBasic understanding of Microsoft suite (Windows, Office 365, Active Directory, EntraID). /liliCurious about digital tools, cloud platforms and Digital Workplace /liliBasic knowledge of PowerShell would be considered a plus /li /ulpbr/p

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7r832o