Operations Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7r8mmv

ppbJob title: Operations Manager /b /p pbLocation: Venice, Italy /b /p pbSalary: €30.000-€35.000 gross per year /b /p pbStart date: ASAP /b /p pWe are seeking an bOperations Manager /b who will oversee key financial aspects of the restaurant’s PL, ensuring budget alignment and cost control while supporting leadership in upholding brand standards, core values, and business objectives. The role is to drive operational excellence, guest satisfaction, and team development in a fast-paced, high-energy environment. /p pbKey Responsibilities: /b /p ul liFinancial Oversight: Understand and manage budgetary and PL components, ensuring cost efficiency and profitability. /li liTeam Leadership: Mentor, coach, and develop staff into brand ambassadors, fostering a culture of exceptional customer service. /li liWorkforce Management: Create and adjust work schedules in line with forecasting and budgetary guidelines. /li liDepartmental Leadership: Run a cost centre or department, ensuring smooth operations and brand consistency. /li liCross-Department Collaboration: Work closely with all teams to execute systems and processes that deliver high-quality products and services. /li liTeam Development: Assist in building a high-performing team that aligns with the restaurant’s vision and values. /li liRetail Sales Growth: Implement brand standards in retail operations while identifying innovative opportunities to boost sales through guest and staff engagement. /li liGuest-Centric Culture: Foster an environment where guest satisfaction is the top priority, meeting or exceeding brand benchmarks. /li liQuality Assurance:



Monitor and maintain service standards to ensure guest expectations are consistently met. /li liMusic Guest Engagement: Connect with guests through knowledge of music trends and history. /li liTalent Acquisition Retention: Support leadership in recruiting, developing, and retaining top talent, placing them in roles that maximize their potential. /li liPerformance Management: Set clear goals and expectations for team members, using performance reviews to drive accountability and success. /li liCareer Development: Guide staff along structured career paths, ensuring growth and advancement opportunities. /li liTraining Development: Act as a Learning Coach, designing and executing training programs to enhance skills and improve retention. /li /ul pbKey requirements: /b /p ul liProven track record in an Operations Manager role within a high-volume, full-service, casual-themed restaurant. /li liInnovative thinker with the ability to introduce creative solutions to the team. /li liPassionate about service with a guest-first mindset. /li liStrong verbal and written communication skills. /li liBusiness acumen with problem-solving expertise to diagnose issues and implement effective solutions. /li liExcellent listening and interpersonal skills, with the ability to communicate complex ideas clearly. /li liConfident presenter–able to pitch ideas and information to diverse audiences, including guests, teams, and leadership. /li liFluency in English required; multilingual abilities are a plus. /li /ul pbJob title: Operations Manager /b /p pbLocation: Venice, Italy /b /p pbSalary: €30.000-€35.000 gross per year /b /p pbStart date: ASAP /b /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7r8mmv