09 set - Milano
Experteer Italy
ppIn this Network Engineer role within NTT DATA’s Managed Services, you will support a major automotive client from the Modena site, ensuring continuous service and meeting SLAs. You’ll collaborate with a global team to deliver on-site operations and incident handling, with on-call readiness outside business hours. You’ll help optimize performance, manage changes, and contribute to customer satisfaction. This is a hands‑on, cross‑functional role that blends technical execution with service delivery in a dynamic international environment. /pulliDaily onsite service /liliStandard changes (AP, Switch, etc. add/move/uninstall)
including configuration and handover to Operations /liliLocal troubleshooting including configuration /liliBreak Fix support /liliMajor Change support /liliLocal spare parts management /liliPerformance testing support /liliPerformance tuning and optimization support /liliEquipment configuration cleaning and hardening support /liliBackup / DR testing support /liliReporting /liliEscalating unresolved issues to Central NOC /liliStrong communication and customer service skills /liliTeam working and collaborative approach /liliEager to learn /liliGood understanding of networking concepts (IP, DNS, DHCP) /liliFamiliarity with ticketing systems (e.g., ServiceNow) /liliAbility to follow scripts and documented procedures /liliConfidence in troubleshooting of hardware/software /liliA minimum of experience in service delivery (6-12 months) /liliAble to work in international environment using English (speaking and writing) /li /ulpIn this Network Engineer role within NTT DATA’s Managed Services, you will support a major automotive client from the Modena site, ensuring … /p /p #J-18808-Ljbffr
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