Guest Experience Telephone Agent

09 set - Italia
Hesperia group

Anantara Hotels and Resorts in Rome invites a Telephone Operator to be a key member of the Front Office team, serving guests from arrival to departure with courtesy, efficiency and warmth.
You will answer calls and emails, handle reservations, and collaborate with all hotel departments to ensure seamless guest experiences while maintaining a calm and professional voice and strong attention to detail.
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