09 set - Italia
Stryker Group
The Job's Mission
Verify the adeguacy of accounting records of Company’s products with the affective storege at the customers in order to ensure proper use of Company resources
Key Activities & Accountabilities
Count of Stryker’s products and management of customer’s stock.
Related activities::
- analysis of tabulation, check of lot, management deadlines of products, managent of products bubject to measures of quality, optimization of stock account, management of potencial residue
- check of inventory’s gap before sending reports and customer’s signe .
Analysis inventory’s gap :
- Analysis anomalies
- Update results on the system
- Send reports to customer and Sales Force
- Send datas to Customer Service Stryker
Recovery orders and invoices Crossing for non recoverable material
Other optional activities: renewals waybill and print new DDT and create new stock account
- The two points relative to recovery orders and lost orders are be considered in consultation with Field force ii l Customer Care
Supporting the proper management and control of allresources/activities to satisfy customers Promoting and disseminating the culture of compliance (compliance with regulations and ethical behaviour)
Education
High school education or equivalent
Experience
- knowledge of customer service principles and practices
- knowledge of relevant computer applications
- ability to type
- knowledge of administrative procedures
- numeric, oral and written language applications
- product knowledge
Competencies
- interpersonal skills
- Multi-task oriented
- communication skills - verbal and written
- listening skills
- problem analysis and problem-solving
- attention to detail and accuracy
- data collection and ordering
- customer service orientation
- adaptability
- initiative
- stress tolerance
Pay rate will not be below any applicable local minimum wage rates.
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