Information Technology Support Engineer
Pubblicato il 09-09-2026 - TECEZE in Lazio
pstrongL2 IT Support Engineer /strong /ppstrongLocation: /strong Rome, Italy /ppstrongExperience: /strong 3–5 years /ppbr / /ppRole Overview /ppWe are looking for an strongL2 IT Support Engineer /strong to provide onsite IT and data center support at the Italian location. The ideal candidate should have good hands-on experience with strongWindows environments /strong along with a basic understanding of strongVMware/ESXi, server troubleshooting, data center operations, and cabling /strong. /ppKey Responsibilities /pulliProvide onsite strongL2 IT support /strong and basic troubleshooting for servers and IT infrastructure. /liliTroubleshoot strongWindows-related issues /strong and perform basic system checks. /liliHave basic knowledge of strongVMware ESXi and VMware technologies /strong. /liliPerform basic troubleshooting when a server or system is down, including checking connections and interfaces. /liliPerform basic strongdata center management /strong activities. /liliHandle and track strongnetwork/server cabling /strong and identify cable connections between equipment. /liliAssist with connecting and replacing network/server interfaces as required. /liliPerform basic hardware and connectivity troubleshooting. /liliCoordinate with remote teams and local site contacts for issue resolution.
/liliFollow standard troubleshooting procedures and escalate complex issues when required. /li /ulpRequired Skills Experience /pulliExperience in strongL2 IT Support / Data Center Support /strong. /liliGood knowledge of strongWindows operating systems /strong and troubleshooting. /liliBasic knowledge of strongVMware ESXi and VMware technologies /strong. /liliBasic understanding of strongserver infrastructure and troubleshooting /strong. /liliBasic knowledge of strongdata center operations and management /strong. /liliBasic understanding of strongnetwork/server cabling and cable tracking /strong. /liliAbility to troubleshoot basic strongconnectivity and hardware issues /strong. /liliGood communication and coordination skills. /liliAbility to work independently at the customer site. /li /ulpPreferred Profile /pulliPrevious experience working in a strongdata center environment /strong. /liliExperience supporting strongservers, VMware/ESXi, and Windows environments /strong. /liliCandidates with hands-on exposure to onsite infrastructure support are preferred. /liliVMware/ESXi expertise is strongnot required at an expert level /strong; basic practical knowledge is sufficient /li /ulpbr / /p