Business Analyst
Pubblicato il 09-09-2026 - Fiserv in Milano
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Job Title
Business Analyst
About your role:
Reporting to the Programme Director and/or Programme Manager, the role of Business Analyst is to support client implementations, conversions and migration initiatives by gathering, analysing and documenting business and functional requirements in line with programme objectives and delivery needs.
Working closely with clients, internal Fiserv teams and third-party partners, the Business Analyst plays a key role in ensuring that business needs are clearly understood,
translated into structured functional requirements and aligned to solution capabilities, operational processes and target-state outcomes.
The Business Analyst is responsible for supporting analysis activities across the full project lifecycle, from initial requirements definition and current-state assessment through functional documentation, testing support, go-live readiness and transition to BAU. The role acts as a critical link between business stakeholders, subject matter experts, implementation teams, product, technology and testing teams to help ensure that solutions are delivered in line with business, operational and technical requirements.
Within this context, the role requires a solid understanding of issuing and card-processing environments, including client servicing, operational processes and the impacts of migrating from legacy platforms to modern target solutions.
What you’ll do:
Leading business and functional requirements discussions with