09 set - Italia
Editoria e industria tipografica
Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role: Client Advisor | Rome
As part of the upcoming relocation of our Rome store, we are looking for a Client Advisor to join our team and support this exciting new phase of growth. The Client Advisor will act as a brand ambassador, accompanying clients through the Stone Island universe while delivering authentic and elevated client experience. This role is ideal for someone with a passion for client service, product storytelling, and relationship‑building, who enjoys working collaboratively within a dynamic retail environment while contributing to the overall store performance.
Preference will be given to candidates with Chinese language skills and experience working with international clientele.
Ensure excellent client experience while maintaining the quality standards required by the brand;
Welcome, advise, and support local and international clients throughout the selling ceremony, contributing to store performance while building genuine long‑term relationships;
Present the Stone Island universe through storytelling around collections, fabrics, treatments, and the technical excellence that defines the brand;
Support store operations while ensuring after‑sales service and follow‑up with clients;
Implement and maintain Company Visual standards in store, collaborating with the Visual Merchandising team and ensuring replenishment and stock management are consistently executed;
Be aware of store targets and KPIs, supporting Managers in promoting a performance culture;
Previous experience in sales roles within Fashion
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