Head of E-Commerce

09 set - Milano
Dyson

ph3About us /h3pDyson is a global technology company. We invent, design and build technologies that challenge convention and redefine expectations. The Italian E-Commerce team plays a critical role in accelerating direct-to-consumer growth, delivering exceptional digital experiences, and building lasting relationships with Dyson owners through every stage of their journey. /ph3About the role /h3pAs our Head of E-Commerce, you will lead Dyson’s online business in Italy, combining strategic leadership with commercial ownership to deliver sustainable growth across Dyson.com and key marketplace partners. Acting as a key member of the local leadership team, you will influence business direction, lead a high-performing team and ensure exceptional experiences for Dyson owners. /ppYou will: /pulliOwn the Italy e-commerce PL, driving revenue growth, profitability and long-term business performance. /liliDefine and execute the e-commerce strategy, balancing immediate commercial opportunities with long-term business objectives. /liliLead, coach and develop a high-performing team, creating clarity, focus and engagement in a fast-paced environment. /liliPartner with Marketing to optimise traffic acquisition, conversion performance and return on investment across digital channels. /liliChallenge and influence internal specialists and external partners through a strong understanding of performance marketing and digital trading levers. /liliLead the marketplace and third-party e-commerce business, strengthening commercial performance and key strategic relationships. /liliUse data and insight to identify growth opportunities,



improve decision‑making and influence investment priorities. /liliCollaborate effectively across local, regional and global teams to align priorities and deliver business outcomes within a complex matrix organisation. /liliChampion exceptional owner experiences across every digital touchpoint, from consideration and purchase through to care and repurchase. /liliAct as a leader for the wider Italy business, considering opportunities and trade‑offs across direct, marketplace and indirect channels. /li /ulh3About you /h3pTo succeed in this role, you will bring: /pulliSenior e-commerce leadership experience, ideally within a Head of E-Commerce or equivalent role. /liliProven PL ownership and a track record of delivering online sales growth. /liliStrong understanding of traffic acquisition, performance marketing and digital trading levers. /liliExperience leading teams through ambiguity, change and demanding commercial environments. /liliAnalytical strength, using data and insight to identify opportunities and improve performance. /liliStrong stakeholder management and influencing skills in a matrix organisation. /liliA resilient, adaptable style with a bias for action and delivery.



/liliThe ability to balance strategic thinking with hands‑on execution. /liliFluency in Italian and English. /liliExperience in premium consumer products, retail, e-retail or omnichannel businesses. /liliExperience across direct‑to‑consumer, marketplace and indirect sales channels. /liliExperience working across regional and global stakeholder groups. /li /ulh3Reward /h3ulliFrom €78,750+ per annum (subject to experience) /liliAnnual Sales Incentive Plan (30% on‑target) /liliEmployee Product Reward Scheme (30% discount) /liliMeal vouchers to support daily food expenses (€11 per day) /liliTransportation allowance (50% company contribution) /lili26 days annual leave plus public holidays /liliPublic pension scheme (statutory) /liliHealth insurance /liliEmployee Assistance Programme (24/7 confidential support for you and your family) /li /ulh3Working policy /h3pOur campus culture is built on connection-collaboration in person, shared creativity, and hands‑on learning. That’s why we don’t offer a hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together. /pp#LI-JM1 /ppDyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. /p /p #J-18808-Ljbffr

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