09 set - Genova
Msc Cruises
Where passion meets opportunity
The best of your adventures is the one you have yet to sail
Your Purpose
MSC Cruise Management UK is seeking a driven Claims Manager to join our Legal and Insurance team. The role requires experience in the cruise or wider maritime industry, with a strong focus on personal injury claims handling and insurance-related matters.
The successful candidate will manage a range of shipping-related and complex personal injury claims with limited supervision and act as a key liaison with internal stakeholders and external counterparts, including opposing counsel, P&I; insurers, agencies, ship command and other departments, ensuring effective coordination and resolution of claims.
Your Impact
• Independently manages Admiralty matters, including coordination of legal response and case handling.
• Handles personal injury claims, ensuring timely assessment, documentation and resolution.
• Manages deviation claims, including analysis, coordination and follow-up with relevant stakeholders.
• Coordinates legal strategy across claims and litigation matters,
working closely with internal and external counsel.
• Oversees cross-departmental coordination and ensure effective flow of information across relevant business units.
• Manages external third parties, including correspondents, surveyors, experts and other service providers.
• Leads accident investigation processes, including evidence collection, preservation and case file preparation.
• Conducts settlement negotiations and support dispute resolution strategies, aiming for efficient and commercially sound outcomes.
• Liaises with external counterparties, including opposing counsel, P&I; insurers, P&I; correspondents, agents and medical or crew departments.
• Manages P&I; insurance matters, including coordination of coverage issues, claims handling, and policy renewals for the fleet.
• Applies strong understanding of shipping agreements, crew employment contracts, Collective Bargaining Agreements (CBAs),
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