09 set - Campi Bisenzio
Leroy Merlin
Questa posizione è in Leroy Merlin
Il processo di selezione sarà interamente gestito Leroy Merlin.
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Leroy Merlin, an international brand of the Adeo Group, a leader in the home improvement, DIY, and do-it-yourself retail sector, is present with sales points in major Italian cities. Each sales point is led by a Committee of Managers who interpret their role with a strong entrepreneurial spirit: they drive commercial performance, develop and enhance the team, and transform product passion into concrete results, placing the customer at the center of every strategic and operational decision. For our stores, we are looking for a/an: MANAGER RELAZIONE CLIENTE
Role Objectives
- Coordinate the team to offer a distinctive customer experience, in line with the Leroy Merlin relationship model, valuing the skills of collaborators and ensuring quality, effectiveness, and attention to customer needs.
- Personalize the service, valuing customer needs and territorial specificities.
- Ensure compliance with procedures, providing a fluid and coherent experience in all phases of the customer journey: purchase,
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