09 set - Italia
AUTEL Energy - Europe
About Autel Energy
Driven by Intelligence. Powered for the Future.
Autel is a global technology innovator in automotive diagnostics, intelligent mobility, and energy solutions. Autel Energy provides AC and DC charging products and integrated solutions for a wide range of commercial, fleet, residential, and public charging scenarios. As our European energy business continues to grow, we are looking for a customer-focused Solution Engineer to help translate complex technical requirements into reliable and commercially relevant charging solutions.
Role Purpose
The Fulfilment Representative is the business owner of customer fulfilment after contract signature. The role is accountable for translating contractual commitments into successful delivery, operational adoption, revenue realisation, and measurable customer outcomes. Working closely with account, solution, engineering, service, logistics, finance, and partner teams, the Fulfilment Representative owns the customer journey from Purchase Order through delivery, go-live, operational stabilisation, and ongoing performance governance.
Key Responsibilities
1.End-to-End Delivery Ownership
- Own the customer fulfilment lifecycle from Purchase Order through project completion, operational acceptance, and stabilisation.
- Develop and execute fulfilment plans aligned with contractual commitments and customer expectations.
- Manage project timeline, cost, quality, resources, and key delivery dependencies.
- Coordinate cross-functional teams including Sales, Solution, Engineering, Service, Logistics, Finance, and external partners.
- Drive deployment readiness, go-live execution, and successful operational handover.
2.Contract Execution and Revenue Realisation
- Ensure contractual commitments, milestones, deliverables, and acceptance criteria are fully executed.
- Align delivery progress with invoicing and contractual payment milestones.
- Support or own accounts receivable follow-up, payment collection, and cash flow rea
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