09 set - Venezia
SMX
SMX is seeking a Field Service Technician to support the U.S. Army Counterintelligence Command’s IT infrastructure by providing hardware maintenance, hardware management, cyber and Tier II service desk support. This is a full-time onsite position.
Essential Duties & Responsibilities
Perform all hardware maintenance duties and operate automated diagnostics systems.
Perform remedial and preventative maintenance per OEM specs, Cybersecurity STIG requirements, or TTM/COR directives.
Track and execute warranties for asset maintenance.
Perform equipment installation and relocation.
Assist/conduct equipment sanitization for turn-in to DRMO.
Identify required spare parts and maintain inventory of spares.
Fabricate, install, and remove cabling and cabling infrastructure (e.g., raceways, conduit) in line with DoD and Army requirements.
Perform hardware installations and basic network administration.
Install or troubleshoot Automated Information Systems and IP assets on a network (e.g., configure IPs, troubleshoot connectivity issues).
Provide system hardware maintenance and interconnectivity familiarization for personnel after hardware upgrades, integrations, reconfigurations, and layout drawing updates.
Attend internal training sessions and meetings.
Create/update diagrams for IA, CM, and Government documentation requirements.
Maintain change control and associated documentation.
Provide Tier II support for desktop imaging, manage Active Directory contents (accounts, groups, etc.), manage Org share contents, distribution lists, and overall Office 365.
Provide on-site support for Regional HQ, Field Offices, and staff computers, focusing on maintenance and preparation during duty hours and actively supporting live missions, including computer imaging and licensing.
Assess mission requirements for necessary equipment and ensure network functionality.
Troubleshoot and maintain network and computer interfaces.
Support customer service requests and IT Service delivery within the I
10 set - Italia
ATTAL Group
10 set - Italia
Loro Piana
10 set - Pavia
Mavriq
10 set - Italia
Modulo Group