Onsite Support Engineer

10 set - Campania
SkySys

Onsite Support Engineer

Italy

Key Responsiblities :

Responsibilities (include but are not limited to):

• Automation Project Support including, troubleshooting system issues, Coding, Design, Testing and IOQ Support

• Support of Manufacturing Systems such as [Werum PasX & OSI-PI]

• Support of Onsite Systems such as [Schneider Client, Chart Recorders, SiPAT, TCUs, GMP PCs and Peripherals, OT Infrastructure and GMP Printers]

• PLC Error Diagnostics & Root Cause Analysis
- Analyzing errors in the PLC CPU or CP communication module by reviewing the PLC diagnostic buffer.
- Identifying the root cause of system faults—whether hardware- or communication‐related—and implementing corrective actions.

• Firmware, Memory & Module Health Checks
- Verifying CPU, CP card, and I/O module memory load and firmware versions to ensure stable operation.
- Performing firmware upgrades or memory optimization when necessary to enhance system performance and reliability.

• Restoring Communication & System Stability




- Power‐cycling the PLC or CP card after resolving field‐side issues to restore normal operation.
- Addressing communication failures between CP cards and PI/OPC servers, including resolving IP conflicts and updating firmware to prevent recurring issues.

• Field Device & I/O Traceability Using E&I; Drawings
- Tracing field device I/O signals using electrical and instrumentation drawings, from the end device to the PLC I/O card.
- Inspecting fuses and wiring integrity to ensure proper functioning of field devices such as lamps, sensors, and actuators.

• Support design of new automation system infrastructure for client projects

• Configure and maintain new / existing systems, associated design and operations documents

• Assist with the implementation of new/upgraded systems and/or virtualisation.

• Develop and implement IT standards and procedures in line with industry trends

• Write, review, and update SDLC documentation for automation systems (RS, SDS, HDS, Protocols,

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