10 set - Roma
Cora Hospitality
Junior Customer Success Specialist Milano / Hybrid |
È pronto/a a candidarsi? Si assicuri di aver compreso tutte le responsabilità e i compiti associati a questo ruolo prima di procedere.
Full-time |
Apprendistato professionalizzanteWHO WE AREAt Cora, we're building the first AI-powered Operations Management Platform for the hospitality industry.We help hospitality teams simplify operations, reduce friction, and deliver better guest experiences — effortlessly.We believe work should feel like great hospitality: smooth, human, and actually enjoyable.Today we work with 300+ properties and around 10,000 users across Italy, Spain, Portugal, Greece, and Albania. We're growing fast — and that means a lot of new hotels to bring on board, properly.THE ROLEWe're looking for a Customer Success Specialist to own the moment that matters most: the first weeks after a property joins Cora.You'll set up new hotels, train their teams, and make sure Cora actually gets used — by housekeepers, maintenance staff, and front office people who often have never worked with a management tool before.
Then you'll stay with those accounts: watching adoption, solving friction, spotting where Cora can do more for them.Here's the thing: the best person for this job has worked in a hotel. If you've spent a year at reception, you already know what a stressful check-in looks like, why the housekeeping report is always late, and how a GM talks. That's knowledge we can't teach — everything else, we can.WHAT WE'RE LOOKING FOR
-
Direct hospitality experience — even just 1 year at reception, front office, or guest relations. This is the part that matters most to us.
-
Fluent Italian and English. Spanish is a strong plus.
-
Comfortable teaching and explaining
-
Organized and reliable — you'll be the single point of contact for dozens of properties
-
Curious about tech, or at least unafraid of it. You don't need a technical background;
you need to want to understand how things work.
-
Proactive: we
10 set - Milano
During S.p.A. Filiale di Milano Cadorna
10 set - Turbigo
Altro
10 set - Ficarazzelli-bagni Italia
Laboratorio Giepi
10 set - Cremona
agap2 Italia