10 set - Milano
YELLOWSQUARE EUROPE
Yellowsquare is looking for an Hostel/Hotel Supervisor
YellowSquare Milan is looking for a Hostel/Hotel Supervisor — better known as our Square Deputy — the right hand of our General Manager. YellowSquare isn’t just a hostel chain: it’s a growing network of social spaces in Rome, Milan, Florence, and Athens, where travelers and locals connect, exchange ideas, and create unforgettable experiences.
What we offer:
- CCNL Turismo - 3rd level: starting from €24,000 gross annual salary, plus a premio up to €1,200;
- Initial 6-month fixed-term contract, full-time (40 h/week), with a flexible schedule Mon-Sun;
- Performance-based incentives;
- Paid vacations and days off;
- YellowCredits and employee discounts;
- Training, development, and career growth opportunities.
What you’ll be doing:
- Supporting the Square Lover by working closely with the Reception/Bar team and overseeing the Kitchen, Housekeeping, and Maintenance teams.
- Serving as a daily point of reference for the team — ensuring clear tasks, positive energy,
and smooth operations;
- Monitoring service standards, resolving guest issues, and keeping the Square vibe alive;
- Coordinating shifts, schedules, and workflows;
- Assisting with admin tasks, reporting, inventory, and local compliance.
What you should have:
- 5+ years of experience in hospitality, including 2+ years in a supervisory or assistant manager role;
- Strong reception/front-desk exposure, working closely with check-ins, guest flow, and service coordination;
- Solid F&B; and bartending proficiency (drink preparation, speed & quality, service standards, hygiene);
- Strong team coordination and communication skills;
- Fluency in English and Italian (other languages are a plus);
- A people-first mindset, staying calm and solution-oriented under pressure;
- Confidence with digital tools, booking/PMS systems, and hospitality tech;
- Previous hostel experience is a plus.
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