Analyst Relations and Insights Program and Process Management

10 set - San Paolo
NTT DATA North America

Key Responsibilities to Include:
Reporting and Insights
- KPI and performance monitoring
- Develop dashboards and executive reports that measure AR program effectiveness.
- Help track analyst engagement metrics, sentiment trends, competitive positioning, and influence on business objectives.
- Support quarterly business reviews and executive presentations with data-driven reporting.
- Track the performance, utilization, and business impact of thought leadership and custom research assets, providing reporting and recommendations to stakeholders.

Budget and Vendor Management
- Support AR budget planning, forecasting, and expense tracking.
- Vendor & financial management including procurement & internal reimbursements
- Support management of analyst firm contracts and renewals
- Coordinate with finance, legal, and procurement teams on vendor relationships and agreements.
- Assist with sourcing research agencies for bespoke research projects.

Process & Policy Governance
- AR policy adherence and compliance
- Maintain AR policies, workflows, and best practices.




- Process Documentation and Management (Documents and maintains all policies and procedures.)
- Drive process improvements and automation opportunities to increase team efficiency.
- Analyst event support, including event budgeting, contracting and logistical/scheduling support

Required Qualifications
- 5+ years of experience in program management, operations, analyst relations, marketing operations, or a related function.
- Proven ability to manage multiple complex projects simultaneously.
- Strong organizational, planning, and execution skills.
- Experience creating executive-level reporting and presentations.
- Excellent communication and stakeholder management capabilities.

Preferred Qualifications
- Experience working with Analyst Relations and industry analyst firms, such as Gartner, Forrester, IDC, Everest Group, ISG, independent research firms, and others
- Research Program Management
- Knowledge of en

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