10 set - Vicenza
Kering Eyewear
Your opportunity
We are currently seeking a Junior Sales Channel Operations Specialist who will report to the Sales Channel Operations Manager as part of our dynamic Sales Channel Operations team in Padova.
Specifically, you will:
- Support the management of the order to cash flow of the allocated customer portfolio promptly and accurately.
- Collaborate with Sales and Operations functions driving and coordinating customer portfolio activities towards customer service excellence, revenue targets and optimization.
- Ensuring compliance with business policies.
How you will contribute
- You will support the management of customers’ portfolio and related lifecycle, with the aim of optimizing both Operations and Sales results.
- Proactive planning and execution of activities and estimations towards revenue targets in a seamlessly efficient operational flow:
- Support the team in order flow management from order acquisition to order invoice in compliance with agreed trade terms
- Delivery flow management by liaising directly with Planning,
Logistics and customer whilst acting as first point of contact in the event of any query/issue
- Rolling pick&pack; effort planning to facilitate Logistics volumes management in a timely fashion
- Channel/customer portfolio analysis and landing estimation to the benefit of Sales and wider Operations Area
- Assist in identification of missing orders against target and timely involvement of Sales towards customer chasing
- Order proposal (where applicable) based on channel/customer/assortment or other relevant criteria
- Key sales/customer-related analysis and reporting to the agevolazioni of both Sales team and customer
- Support during sales events such as Buying Days/Sales Campaigns, brands/product presentations, customer visits, etc. through active participation in both organizational preparation and live execution.
- Customer master data management ensuring timely maintenance, accuracy, completeness and integrity of all information inclu
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