10 set - Lombardia
Felicitysolar
Aftersales Engineer (Italy Branch)
Location: Via Leone Tolstoi 69, 20812 Limbiate MB,Milano
Salary range: 2000~4000 monthly (gross salary)
Responsibilities:
- Troubleshooting: Conduct remote or on-site investigations to identify product issues, maintain system operation, and ensure customers can use the products effectively.
- Pre-sales support: Prepare technical proposals, write bid documents, demonstrate product functions to customers, and assist sales in closing deals.
- Post-sales training: Teach customers how to use the products, collect feedback and pass it on to the R&D; department to improve the products.
- Translation requirements for product and technical materials.
Requirement:
- Be willing to accept business trips arranged by the Italy branch for the market area.
- Have at least two years of relevant or similar work experience.
- Priority will be given to those who have worked for Chinese companies and have experience in leading teams.
- Italian, Chinese and English proficiency for daily communication. French is an added advantage.
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