Senior Process Analyst
Pubblicato il 09-09-2026 - Crif in Bologna
ppEmpowering the evolution of Global Technologies by defining and enhancing GT processes, facilitating their implementation and verifying compliance with audits, checking and validating the quality of deliverables, maintaining a data-driven approach through KPI monitoring and driving continuous improvement of the skills of GT people.
/ph3Responsibilities: /h3pTo be part of the team that implements Quality Assurance organizational standards, processes, tools, metrics and methodologies to ensure that Global Technologies has the right mix of methodologies, tools, and skills to be CRIF's business partner, delivering quality products and services.
/ppTo be part of the team of Process Quality Consultants, which provides consultancy and facilitation for IT processes implementation (including Cloud and AI processes), as well as coaching agile teams in implementing the Agile methodology.
/ppSpecifically: /pulliPlans and schedules activities and propose corrective actions to stay on schedule.
/liliExecutes activities following agreed plans and schedules, implementing the methodologies defined at organization and project level.
/liliWork with professionalism, structure and method, focusing on continuous improvement and innovation /liliAccepts and meets challenging schedules.
/liliIdentifies risks and issues affecting her/his activities and proposes preventive and corrective actions.
/liliAnalyses feedback from customers regularly to identify their needs, clarify expectations, understand their definitions of quality and guide their quality improvement process.
/liliImplements Quality Assurance organizational standards, processes, tools, metrics and methodologies.
/liliProposes process improvements related to her/his activities.
/liliGrants the application of company security policies and guidelines.
/liliIs a problem solver.
/liliRegularly operates in a multi-country, multi-cultural environment encouraging collaboration and proactive approaches to overcome challenges.
/liliTypically operates under general supervision,
with degrees of autonomy increasing with experience.
/liliProactively contributes to team goals by integrating her/his own work with peers' one and by fostering a Teamwork attitude.
/liliContinuously improves her/his own technical skills.
/liliContinuously improves her/his own communication skills.
/li /ulh3Must have: /h3ulliBachelor's degree in computer science or information systems, mathematics, physics or related discipline, or an equivalent education, or demonstrated experience on the subject.
/liliB2 English Level (intermediate) according to Common European Framework of Reference for Languages.
/li /ulh3Nice to have: /h3ulliITIL Foundation.
/liliCAPM/PMP Certification.
/li /ulpWe offer a safe and inclusive environment where colleagues are encouraged to think outside the box.
CRIF is committed to creating a diverse, inclusive work environment and promoting equal opportunities throughout the employee life cycle.
We aim to attract and retain the best people and embracing gender, age, culture, religion and disability diversity /ppType of contract: permanent /ppThe Annual Salary for this position starts from b€****** /b gross per year.
/ppThe level of classification will be determined during the selection process based on the candidate's profile and in accordance with the National Collective Labour Agreement (CCNL) for the Tertiary, Distribution and Services sector.
/ppThe final compensation package, including any variable components (such as MBO) or additional benefits, will depend on the assessment of the candidate's profile against the role requirements.
/ppPursuant to Regulation (EU) ******** ("GDPR"), candidates are hereby informed that their personal data will be processed exclusively for purposes related to the management of their application and the selection process.
For further information on the processing of personal data and on the exercise of their privacy rights, candidates are invited to consult the full privacy notice available at the following bLink /b, in the "Terms of Use" section.
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