10 set - Arco
Smartness
About The Company
At Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings.
We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named one of Italy's Top 10 LinkedIn Startups, we are on a mission to scale globally.
Want to grow with us? Let's go!
About The Role
As a Junior Revenue Manager at Smartness, you’ll join our Revenue Management team and work closely with hotels and hospitality businesses across the Italian and DACH markets.
Your role will be to support our clients in making better revenue decisions through data, technology, and the Smartness SaaS platform. You’ll learn how revenue management works in practice, develop your analytical skills, and gradually become a trusted point of contact for our customers.
This is a great opportunity for someone at the beginning of their career who is curious about hospitality, technology, data, and customer consulting.
What Will You Do? ?
Your Main Responsibilities Will Include
- Customer Support & Consulting: Work closely with hotel clients, understand their needs, answer questions, and support them in getting the most out of the Smartness platform.
- Revenue Analysis: Monitor hotel performance, market trends, pricing, and other relevant KPIs to identify opportunities for improvement.
- Revenue Optimization: Support the Revenue Management team in developing and implementing pricing and distribution strategies based on data and market insights.
- Platform Adoption: Help clients understand the Smartness platform, its features, and the best practices to use it effectively. For the Ultra segment, you’ll collaborate closely with the dedicated onboarding team.
- Monitoring & Reporting: Analyze performance data and reports, identify potential issues or opportunities, and contribute to actionable recommendations.
- Learning & Development: Build your knowledge of Revenue Management, hospitality technology, hotel distribution, and SaaS through hands-on experience and continuous learning.
What Are We Looking For? ?
You don’t need to have years of experience in Revenue Management. We’re looking for someone with the potential, curiosity, and attitude to grow into the role.
We’re looking for someone with the potential, curiosity, and attitude to grow into the role.
- German is mandatory: Fluent/native-level German is required, as you’ll work with clients and stakeholders in the DACH market.
- Italian & English: Professional knowledge the English language.
- Educational Background: A degree or academic background in Tourism,
Hospitality Management, Economics, Business, Management, Data/Analytics, or similar fields. Recent graduates and candidates with limited professional experience are welcome to apply.
- Analytical Mindset: You enjoy working with numbers, data, and KPIs and are curious about understanding what the data is telling you.
- Customer Orientation: You enjoy interacting with people, listening to their needs, and finding practical solutions.
- Communication Skills: You can explain information clearly and adapt your communication to different types of clients.
- Curiosity for Technology: You’re comfortable learning new digital tools and interested in how technology can improve the way hotels operate.
- Proactivity & Ownership: You take responsibility for your work, ask questions when needed, and don’t wait to be told what to do at every step.
- Interest in Hospitality: A genuine interest in hotels, tourism, hospitality, or travel is highly valued.
Nice to have
- Previous experience in a hotel, hospitality company, OTA, travel company, or similar environment.
- Internship or university experience related to Revenue Management, Pricing, Distribution, or Data Analysis.
- Familiarity with PMS, RMS, Channel Managers, OTAs, or other hospitality technologies.
- Basic knowledge of Excel or other data analysis tools.
This role is perfect for a dynamic, proactive, and results-oriented professional who can translate data and technology into successful strategies for a discerning international clientele. If you’re ready to drive innovation in revenue management through a state-of-the-art platform, Smartness offers you the opportunity to make a significant impact.
What Do We Offer? ?
- Work in a small and top-performing team that moves extremely fast where you are extremely important.
- Work without having to deal with jerks and ego-maniacs.
- The opportunity to join one of the best travel-tech sales teams in Europe.
- A place where your talent can blossom.
- An environment where mistakes are allowed – we make bold choices to achieve ambitious goals, learn from mistakes, and move forward.
- A place where your voice matters – meetings provide space for new ideas and projects, regardless of your role or seniority.
- Continuous growth – we challenge the status quo,
renewing our sales processes and approaches to meet challenging goals.
- We have fun while working! We are easygoing people.
- Work with the best software out there to automate repetitive tasks and let you focus on customers and targets.
- Remote working
- Competitive compensation aligned with experience and impact. For our Revenue Management team, we typically offer an OTE package ranging from €35,000 to €45,000 annually for the Italian Market, and from €40,000 to €50,000 annually for the DACH Market, depending on experience, analytical capabilities, industry knowledge, and expected contribution to the company’s growth Our compensation structure is designed to reward ownership, strategic thinking, and measurable business impact. The OTE includes both a fixed salary and a variable component tied to performance and business objectives. As you grow within the company and contribute to revenue optimization, pricing strategy, and operational performance, your compensation can evolve accordingly. For candidates demonstrating exceptional expertise or a strong track record in revenue management and commercial strategy, we may consider compensation packages beyond the standard range.
Still not convinced? Check out our "Work With Us" page for more about our mission, values, and why we love working at Smartness: Lavora con noi - Unisciti alla missione di Smartness
Before you apply
If you're reading this, it means you're genuinely interested, and that excites us! Here's what you need to know:
- We're highly driven and set our goals higher than most, pushing boundaries others may deem impossible.
- We work much harder than most companies out there.
- Every day, we step out of our comfort zones, fueling rapid growth and learning, even though it might come with its stress.
- We hold ourselves and our team to the highest standards of excellence and culture.
- Should we feel that this role isn't the right match for you, for the agevolazioni of both parties, we may need to part ways.
We hope this sheds light on whether this could be your next adventure. If you believe it is, we warmly invite you to apply. Discover your full potential with us!
A quick heads-up: we reply to every candidate. If you're waiting for an update, please check your spam/junk folder too - sometimes our emails end up there. We wouldn't want you to miss a message from us!
By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.
By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.
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