Regional Customer Ops Leader for Life Sciences Impact

10 set - Colle Brianza
Leica Biosystems

Leica Biosystems is seeking a Customer Care Operations Lead in Italy to bridge the Global Customer Care Centre of Excellence with the local market. You will own instrument order fulfillment, resolve escalated requests, and ensure interactions meet global standards while addressing local requirements.
You will collaborate with Sales, Service, Contracts, Tenders, Supply Chain, Logistics, and Finance to drive customer satisfaction and continuous improvement while training teams to deliver
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