Regional Customer Experience & Operations Lead

08 set - Bardi
Leica Biosystems

Leica Biosystems in Italy seeks a Customer Care Operations Lead to align the Global Customer Care Centre of Excellence with the local market, owning instrument order fulfillment, resolving escalations, and ensuring interactions meet global standards and local needs.
You will partner across Sales, Service, Contracts, Tenders, Supply Chain, Logistics, and Finance to drive customer satisfaction, operational excellence, and continuous improvement.
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