08 set - Genova
Virtual
Virtual is seeking a hands-on IT Help Desk Specialist to join our Genova area team.
You will provide Level 1 (and basic Level 2) end-user support, manage Windows devices, and assist with onboarding and offboarding of users and devices.
You'll work with Microsoft 365 and Active Directory for user and permissions management, maintain IT documentation, and mentor junior Help Desk resources, while ensuring confidentiality and data handling standards.
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