08 set - Bardi
Experteer Italy
Cloud Operations Architect, ES - EMEA South - Italy
As a TAM at AWS Enterprise Support, you act as the principal technical advisor and voice of the customer, guiding startups to Fortune 500s in adopting AWS services.
You help keep environments healthy, drive discussions with senior leaders, and identify opportunities to extract greater value from AWS.
You work closely with cross-functional teams to tailor guidance and solutions, shaping customers' cloud journeys at scale.
This role blends hands-on engineering with strategic leadership and customer obsession.
sign-on payment
disability accommodations
statutory benefits
Build solutions and provide technical guidance for customers
Keep AWS environments healthy while reducing cost and complexity
Develop trusting relationships by understanding business needs and technical challenges
Lead technical discussions on incidents, trade-offs, and risk management
Consult with stakeholders from developers to C-suite executives
Collaborate with Solutions Architects, Business Developers, Professional Services,
and Sales Account Managers
Proactively identify opportunities for additional value from AWS
Deliver detailed reviews of service disruptions and pre-launch planning
Support customers migrating workloads to the cloud
Conduct workshops and training to uplift customer capabilities
Fluent in Italian and English (C1)
Operational experience
Experience with data analytics or using metrics to identify problems
Bachelor's degree in a relevant field
5+ years of technical engineering experience
Experience with cloud offerings and distributed systems (Compute, Storage, Networking, CDN, Databases, DevOps, Big Data, Security)
Internal enterprise or external customer-facing technical leadership experience
As a TAM at AWS Enterprise Support, you act as the principal technical advisor and voice of the customer, guiding startups to Fortune 500s i...
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