08 set - Fontanellato
Horizon Controls Group
Fontanellato, Italy | Posted on 07/02/2026
The Site MES IT Coordinator will supportManufacturing Execution System (MES) project implementation and post-go-livesupport at the manufacturing site level.
This role will act as the key.Coordination point between site users, Global MES teams, IT, Infrastructure,ERP, offshore development/configuration teams, vendors, and implementationpartners.
The role requires a strong functional and technical understanding ofMES platforms and manufacturing processes, with the ability to drive clarity inrequirements, support business process reengineering, manage site-level MESgovernance, and coordinate activities across the MES lifecycle from projectstart and site readiness through go-live, hypercare, and steady-state support.
Key Responsibilities
Act asthe main site-level IT coordinator and governance contact for MES projectand support activities.
Buildstrong working relationships with Operations, Quality, MSAT, Validation,site IT, Global MES, Infrastructure, ERP, vendors, and implementationpartners to drive alignment.
CoordinateMES lifecycle activities including requirements, design, build, testing,training, go-live, hypercare, support handover, and steady-stateoperations.
Tracksite-level MES actions, risks, issues, dependencies, decisions, andreadiness items with clear ownership and follow-up.
Coordinatetechnical and functional discussions between site users, Global MES teams,and offshore development/configuration teams.
Supportbusiness process reengineering and help align site processes with the coreMES template, standard ways of working, and practical shopfloor needs.
Driveclarity in MES requirements by capturing site feedback, process gaps, userneeds, and local constraints in a structured way.
Supportsite readiness activities including infrastructure, user access, shopfloordevices, printers, scanners, terminals, interfaces, and connectivity.
Coordinaterequired testing and compliance-related activities by helping site teamsparticipate, provide inputs, and close actions as needed.
Log,track,
and escalate MES issues to the right support teams with clearbusiness impact, priority, and required details.
Supportcreation and update of MES-related documents such as SOPs, workinstructions, user guides, support guides, and training materials.
Ensuresmooth communication between site teams, Global MES teams, support teams,and offshore delivery teams.
Compliance & Documentation
Supportsite documentation readiness for MES processes, user roles, support model,SOPs, work instructions, user guides, and training materials.
Coordinaterequired compliance and CSV inputs with Quality and Validation teams,while keeping the role focused on site MES coordination and readiness.
Ensuresite-level documentation and support materials are updated when MESprocesses, access, devices, interfaces, or support models change.
Maintainclear site records for key decisions, open actions, issue follow-ups,knowledge transfer, and support handover.
Managesite-level MES governance by coordinating demand, changes, open tickets,priorities, escalations, and improvement items.
CoordinateL2/L3 site support after MES implementation and support users with MESissues, questions, and support follow-up.
Work withOperations, Quality, MSAT, Validation, Global MES, and support teams toensure MES does not become a bottleneck for site operations.
Identifyrecurring issues, support gaps, training needs, process pain points, andimprovement opportunities to strengthen MES operations at the site level.
Supportsite-level MES change requests, impact assessment, testing coordination,documentation updates, training coordination, and adoption follow-up.
Requirements
Qualifications
Bachelor's degree orequivalent experience in Engineering, Computer Science, Life Sciences,Information Technology, or related field.
Experience supportingMES implementation or site IT project coordination in manufacturingenvironments.
Deepunderstanding of manufacturing processes, shopfloor operations, and MESplatforms.
Strongfunctional and technical understanding of MES applications, interfaces,user access, infrastructure, shopfloor devices, and support processes.
Experiencein business process reengineering, process alignment, requirementsclarification, and translating site needs into clear MES requirements.
Understandingof regulated manufacturing environments and CSV expectations is preferred.
Experiencecoordinating with business users, Operations, Quality, MSAT, Validation,IT, Infrastructure, vendors, implementation partners, offshore developmentteams, and support teams.
Abilityto support users at site level during implementation, go-live, hypercare,steady-state operations, and issue resolution.
Excellentstakeholder management, coordination, communication, follow-up, issuetracking, and relationship-building skills.
Abilityto develop strong relationships with Operations, Quality, MSAT,Validation, site IT, Global MES, and offshore development teams to drivealignment.
Deepknowledge of MES platforms; experience with Rockwell MES is preferred, andknowledge of Werum PAS-X, Siemens Opcenter, or other MES applications isgood to have.
Understandingof MES integration with ERP, LIMS, automation systems, barcode systems,label printing, reporting systems, and shopfloor devices is preferred.
Abilityto manage MES governance at site level, including priorities, open issues,changes, risks, decisions, and support readiness.
Abilityto drive clarity in requirements and work effectively with both site teamsand offshore development/configuration teams.
Practicalproblem-solving approach with focus on keeping MES activities moving,users supported, and site operations protected from MES-relatedbottlenecks.
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