Global Retail Excellence Leader - Capabilities & Training

08 set - Italia
Ermenegildo Zegna Holditalia

ZEGNA is seeking a Global Retail Excellence & Capabilities Manager based in Milan to translate global capability frameworks into outstanding execution across markets. You will connect HQ with field teams, identify capability gaps, and drive programs that elevate Retail and Guest Experience standards.
You bring 5–6 years in luxury retail or capability development, strong coaching and stakeholder skills, and APAC exposure with Mandarin preferred.
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